Welcome Back, Velvra Family! 👋
Thank you for being part of your family's wellness journey with us.
Whether you're here to adjust your shipment schedule, update your preferences, or manage your subscription—we're here to help.
Your Subscriber Benefits:
Continuous Gut Protection
Parasites and toxins don't take breaks. Consistent cleansing keeps your child's gut healthy, supporting whole-body balance and proper development.
Lifetime 20% Discount Lock
Your current subscriber price is guaranteed for life, even when prices increase.
Stockout Protection
Subscribers are prioritized during high-demand periods and supply constraints. Never worry about gaps in your routine.
Exclusive Subscriber Perks
Early access to new product launches, subscriber-only offers, and priority customer support.
How We Can Help
🕐 Haven’t Seen Results Yet
🕐 Haven’t Seen Results Yet
What’s happening
Herbal cleanses work gradually, not instantly. Parasites exist in multiple life stages—eggs, larvae, adults—and each child's body processes them at its own pace. Every child's gut microbiome is unique, which affects how quickly the herbs are absorbed and work. Some kids respond faster, others need a 60-90 day timeline for the herbs to fully rebalance their gut environment.
What to do
Give it at least one more 30-day cycle. Many families see meaningful changes between 60-90 days. If you have questions about your child's progress, email support@tryvelvra.com for personalized guidance.
📦 Have Too Much Product
📦 Have Too Much Product
What’s happening
Your closet is turning into a Velvra warehouse. We get it.
What to do
Pause your subscription for 30 or 60 days. Just email support@tryvelvra.com and we'll hit pause. You'll get a reminder when it's time to resume, and you keep all your subscriber benefits—including your locked-in pricing.
⚠️ Experiencing Discomfort
⚠️ Experiencing Discomfort
What’s happening
Our two-part system is specifically designed to prevent die-off discomfort—ParaBinder captures toxins so your child doesn't experience the nausea, headaches, or fatigue common with other cleanses. If your child is experiencing discomfort, it typically means one of two things:
- The dosage is too high for your child's current tolerance and needs to be adjusted
- Your child has a significant parasite load, and even with the binder working, their system needs more support or a slower pace
Either way, this is solvable—and we can help you adjust so the cleanse stays effective while keeping your child comfortable.
What to do
Email support@tryvelvra.com right away. Tell us what you're experiencing and your current dosage (including whether you're using both ParaHaven AND ParaBinder as directed). We'll help you adjust to make this comfortable. Your child's safety and comfort come first.
💵 Too Expensive Right Now
💵 Too Expensive Right Now
What’s happening
We completely understand—family budgets shift and priorities change.
What to do
Consider pausing for 30-60 days instead of cancelling. This protects your 20% lifetime discount, so when you're ready to resume, you won't be paying full one-time purchase prices. You also keep your stockout protection and subscriber perks during the pause. Email support@tryvelvra.com to set it up.
The Velvra Journey
Many families notice improved digestion and regularity as parasites are eliminated.
Your child's gut microbiome shifts, bringing better sleep quality, clearer skin, or more stable moods.
Your child's gut reaches optimal balance. Families report their kids are back to their happy, healthy, thriving selves.
Ongoing defense against parasites and toxins from everyday exposures.